Installing the Fingerprint Reader Driver

Prior to installation , ensure your pharmacy is on PharmaClik Rx 1.9 or higher as successful installation will only work on this version or higher. You will only need to install the Biometric Reader Driver once to begin using the fingerprint reader.

To install the Fingerprint Reader Driver:

  1. On the computer, open File Explorer.

  2. Navigate to the following file path: C:\PREP FOLDER RX\Win10 Drivers\Scanners\Fingerprint Scanner RX\RTE.

    Note: If you can't locate the RTE folder on a workstation, copy the RTE folder from the server and paste it in the C:\Temp folder on the workstation. If you can't locate the RTE folder on the server, please contact PTS Customer Care.

  3. Double-click the InstallOnly.bat file. A black window will appear.

    Note: For Windows 10 computers, right-click the InstallOnly.bat file and select the Run as administrator option.

  1. Once the installation is done, the black window will indicate “Press any key to continue”. Select any key on your keyboard. The black window will close.

  2. Plug in the Biometrics Fingerprint Reader into your computer USB port.